Welcome to Brannam Medical Centre

We are a forward thinking patient centred practice offering continuity of care for all patient groups. We are one of the region's leading training practices with a diverse skill mix of highly valued healthcare professionals and support staff.  We aim to offer excellent accessibility for both your long term care and more urgent medical needs.

FLU VACCINATIONS 2020/2021 CLICK HERE   

FOR MORE INFORMATION ON COVID VACCINES CLICK HERE

COVID-19 VACCINATIONS

We have started the roll out of the COVID vaccination programme and working with 14 other GP practices we are holding clinics in the North Devon Leisure Centre. We are reliant on the normal delivery of vaccines and we then arrange our clinics around those dates. We have started with priority group 1, which is care home residents and staff and the over 80 year olds.

Please do not contact the Practice about these vaccination, as we will contact patients directly and we will share all the information including about other priority groups as it develops on our websites and social media to keep you as informed as possible.

You will have heard about larger mass vaccination sites being set up across the country and it may be that at some stage you will receive a letter from the national booking team inviting you to have your vaccine - when you get this letter you can choose to either go to mass vaccination site (and the letter will tell you where this is) or to have it done more locally. We are concerned that it may cause some confusion as these letters will not come from the practice but from a central team and we have no influence over this.

We are delighted that there is a vaccination and we will be playing our part in the NHS wide roll out over the coming months as it will take some time to vaccinate everyone - we thank you for your patience and understanding.

Thank you!

COVID-19 UPDATE

At the start of the pandemic we had to rapidly switch to telephone triage and implement many new systems such as video and online consultations to keep our patients and staff as safe as possible. 

However, we are still in a pandemic and with the rise in levels of infection in North Devon and the move from Tier 1 to Tier 2 we will be following other surgeries in the area and from the beginning of December we will be operating a closed door policy, for which we expect only those with a pre-booked appointment to be attending the surgery. We continue to see patients for face to face appointments and investigations when required, once they have spoken to one of our clinicians.

We have a one-way system through our premises with entry through the front door and exit through the rear door, but now have an intercom at the front door - patients and visitors will need to speak to one of our receptionists prior to entry to the building.

Please ring to book an appointment rather than face to face at our reception desk. Again, if you have any queries or are required to drop off specimens or other items ring our receptionists and they will arrange this with you. This should help us increase the number of patients we can see face to face without increasing the overall number of patients coming to the surgery, keeping our patients and staff safe.

We have understandably recently seen an increase in demand for our normal/routine service and more seasonal illnesses due to the Autumn return to schools please click here for advice on illness in school children). Due to the increase in demand, if your problem isn't urgent, you may have to wait a little longer than previously for routine appointments. The last few months have been a time of huge change for us all but our reception team will continue to try and assist you in any way they can.

Please note we cannot arrange COVID tests at the practice or speed up access to COVID tests or results.

Thank you for your understanding and we will continue to update you on any changes as they occur.

Thank you!

You can now receive help, advice and treatment for your health problems at a convenient time for you.

Patients can access safe and efficient advice for lots of health conditions and symptoms on our eConsult website 24/7.

If you need further advice or think you may require treatment you can now consult with your GP online! All you need to do is fill out a simple form about your problem and a GP will get back to you within 2 working days.

You can also request further sick certificates (sick notes), discuss recent tests or get help for other administrative issues at a time that is convenient for you.

Your GP will email you back within 2 working days unless a different method of contact is more appropriate. Please ensure you have provided your email address so your GP is able to get back to you.

Your completed form will be sent to your registered GP unless they are unavailable. If your registered GP is absent your form will be forwarded to an available GP who will get back to you within 2 working days.

You are unable to book appointments or order repeat medications via eConsult, however you are able to do this online by registering with SystmOnline and using the buttons at the bottom of this page.

Please note - eConsult is not suitable for emergency or severe health problems.

For a step by step guide on using eConsult please click here.

Coronavirus advice

How are we doing?

Your feedback is extremely important to us as we are always trying to improve the service we offer to our patients. Click here to see how you can let us know how we are doing.

For information about the surgery, helpful health information and advice you can also follow us on facebook or twitter. 

Visit us on Facebook or Follow us on Twitter