Welcome to Brannam Medical Centre

We are a forward thinking patient centred practice offering continuity of care for all patient groups. We are one of the region's leading training practices with a diverse skill mix of highly valued healthcare professionals and support staff.  We aim to offer excellent accessibility for both your long term care and more urgent medical needs.

FOR INFORMATION ON COVID VACCINES CLICK HERE

COVID-19 UPDATE

As from Monday 19th July we will be maintaining our COVID secure measures in line with the NHS Infection Control Guidance. We will continue to make the wearing of face coverings mandatory for patients attending the surgery, unless medically exempt. Staff will also be required to wear face coverings whilst moving around the building, this is to help protect you, other patients (including those that may be vulnerable from certain health conditions) and our staff.

At the start of the pandemic we had to rapidly switch to telephone triage and implement many new systems such as video and online consultations to keep our patients and staff as safe as possible. 

Although cases have reduced and vaccination uptake has been excellent we are still in a pandemic. We and other surgeries in the area continue to follow NHS England advice, which is to continue with a "telephone/e-consult first" service. We ask that only those patients with a pre-booked appointment attend the surgery. We continue to see patients for face to face appointments and investigations as required, once they have spoken to one of our clinicians. All of our chronic disease clinics are back and running but appointments will not necessarily be face to face.

We are continuing with a one-way system through our premises with entry through the front door and exit through the rear door. If you have any queries or are required to drop off specimens or other items ring our receptionists and they will arrange this with you. This should help us increase the number of patients we can see face to face without increasing the overall number of patients coming to the surgery, keeping our patients and staff safe.

We have understandably recently seen an increase in demand for our normal/routine service and more seasonal illnesses due to the return to schools (please click here for advice on illness in school children). Due to the increase in demand, if your problem isn't urgent, you may have to wait a little longer than previously for routine appointments. The last few months have been a time of huge change for us all but our reception team will continue to try and assist you in any way they can.

Please note we cannot arrange COVID tests at the practice or speed up access to COVID tests or results.

Thank you for your understanding and we will continue to update you on any changes as they occur.

Thank you!

You can now receive help, advice and treatment for your health problems at a convenient time for you.

Patients can access safe and efficient advice for lots of health conditions and symptoms on our eConsult website 24/7.

If you need further advice or think you may require treatment you can now consult with your GP online! All you need to do is fill out a simple form about your problem and a GP will get back to you within 2 working days.

You can also request further sick certificates (sick notes), discuss recent tests or get help for other administrative issues at a time that is convenient for you.

Your GP will email you back within 2 working days unless a different method of contact is more appropriate. Please ensure you have provided your email address so your GP is able to get back to you.

Your completed form will be sent to your registered GP unless they are unavailable. If your registered GP is absent your form will be forwarded to an available GP who will get back to you within 2 working days.

You are unable to book appointments or order repeat medications via eConsult, however you are able to do this online by registering with SystmOnline and using the buttons at the bottom of this page.

Please note - eConsult is not suitable for emergency or severe health problems.

For a step by step guide on using eConsult please click here.

Coronavirus advice

How are we doing?

Your feedback is extremely important to us as we are always trying to improve the service we offer to our patients. Click here to see how you can let us know how we are doing.

For information about the surgery, helpful health information and advice you can also follow us on facebook or twitter. 

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