Noticeboard

DATE FOR YOUR DIARY - SATURDAY 23RD SEPTEMBER - FLU CLINIC

We are now taking bookings for our flu clinic which is being held on Saturday 23rd September.

We are also holding a shingles/flu clinic for those of you who are eligible for both vaccines on 23rd September.

Please contact reception on 01271 329004 to check whether you are eligible and to make an appointment.

NATIONAL PATIENT SURVEY - RESULTS

Thank you to our patients who completed the national patient survey for Brannam Medical Centre. We have now received the results and would like to share these with you. Please click here to view the results.

MJOG

We use a messaging system called MJOG which allows us to contact our patients by text and voice message. We have been using this to invite our patients in for their seasonal flu vaccinations, chronic disease recalls and also for appointment reminders.

We would like to make our patients aware that if you receive a voice message starting 'This is a message from Brannam Medical Centre' it is a genuine message from us and please listen to the message all the way through and you will be able to respond.

If you do not wish to receive messages in this way, please contact the reception team.

National Diabetes Audit (NDA): Helping to improve diabetes care

Brannam Medical Centre is taking part in an important national project about diabetes care and treatment in the NHS. Please click here for more information.

BLOOD PRESSURE APPOINTMENTS

Please remember to arrive at least 5 minutes before your appointment to give your heart rate a chance to steady. Please wear loose clothing and refrain from Caffeine and Nicotine for at least 30 minutes prior to your Blood Pressure appointment.

Urgent Care Team

At the practice we try and allow you to see your own registered doctor wherever possible to encourage continuity of care. However, for urgent on the day problems you will usually be directed to our Urgent Care Team. This consists of a duty GP and one or two advanced nurse practitioners. To help the Urgent Care Team, our receptionists will ask you a number of questions to make sure your problem is dealt with by the right person. This information will then be reviewed by the Urgent Care Team clinicians who will either call you back directly or instruct the reception team to arrange an alternative appointment, for example with your own GP or one of the nursing team. Getting the balance between ease of access and continuity of care can be difficult and is the challenge we are striving to manage.

 


Minor Illness Clinic

Our Minor Illness Clinic runs daily and is run by a GP, Nurse prescriber or pharmacist, with the Duty Doctor providing backup and is designed to provide a quicker response for patients for the following:

Eyes, ears, nose & throat

Conjunctivitis, sinusitis, chest infections, asthma, COPD, sore throat, tonsillitis, difficulty swallowing, ear pain and discharging ears. 

Skin

Rashes, bites & stings, impetigo and shingles

Head

Sudden acute headache

Body

Flu like illness, UTI, Cystitis, thrush, blood in urine, unable to pass urine.

The Minor Illness clinic is not designed for ongoing problems that you have already discussed with a GP, but for minor complaints to be dealt with by the most appropriate person.

Please call Reception on 01271 329004 to book an appointment for this clinic.

 

 

Rapid Access Clinic

Our Rapid Access Clinic runs daily for medical problems that have come on suddenly and require immediate medical attention.

Please note that if the problem is of a chronic or ongoing nature it may be better to make a routine appointment to see your GP.

Please see the table below to see if your medical problem is suitable for the Rapid Access Clinic. The clinic is run by the duty doctor and a practise nurse.

Telephone 01271 329004 to make an appointment.

What can be treated at the Rapid Access Clinic?

Injuries

bumps, cuts, bruises and sprains, including head injuries and whip lash.

Skin

rashes, ringworm, warts, cold sores, herpes, verrucae, boils, bites, stings, sunburn, impetigo, eczema, head lice, ulcers, infected cuts, shingles, ingrown toe nail, moles and mouth problems.

Ear, Nose & Throat

sore throat, tonsillitis, ear ache, colds and flu, sinusitis, cough, acute asthma, fever, hay fever, nosebleeds.

Eyes

sore eyes, styes, conjunctivitis.

Abdomen

abdominal pain, diarrhoea & vomiting, UTI, balanitis (sore penis), indigestion, constipation, threadworms, cystitis, itchy bottom.

Head, Neck & Back

headache, dizziness, neck pain, back pain

Women's Problems

emergency oral contraception, urgent pill questions, vaginal discharge, mastitis in pregnancy.

Mental Health

panic attacks, hyperventilation.

 

If you are unsure whether you should be seen in this clinic, please ask a receptionist who can help and advise you.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website